Cancellations

 

Need to cancel your order, no worries. Simply give us a call or text us at 833-GONOPRO or email our team @ gonopro@gonopro.com. A 5% cancellation fee will be applied to ALL cancelled orders.

Oh no. If your order has shipped, you will also be held liable for ALL related shipping charges that will accumulate in order for us to halt freight and return product back to its origin point.

You will be held liable for ALL related charges if your order is refused or cancelled at or before the date and time of delivery is established. If your order is cancelled or refused you will be held liable for all charges such as, storage fees, attempted delivery fees, returned freight fees and restocking fees. Restock fees will be 25% of the total cost of the product in which is returned to our warehouse location. Under no circumstances will accumulated fees be waived, so lets work together so added fees can be avoided.

Changes to orders after it ships will only be charged related shipping fees that will accumulate in order to return items and ship replacements to and from its point of origin. If the price for a product is higher, the difference must also be paid by the customer before the order ships.